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Error 24 and WordPerfect will not start

Hi Folks,

A recent issue with software not starting up for people and popping up an error code (Error code 24) seems to be affecting users of CorelDraw and to some extent WordPerfect.  All users that we have seen affected by this have, in fact, not purchased legitimate Corel software.  They may have purchased it in good faith, but did not get real keys, but beta ones that do expire.

If you are affected by this for WordPerfect, please respond to this thread and we can see what we can do to get you legit.  We will also be dealing with this from a support and Corel perspective so you can check out our website for updates as well.

Cheers,

Jay

 


Posted Wed, Jun 2 2010 9:16 AM by Jay Larock

Comments

tbinggeli wrote re: Error 24 and WordPerfect will not start
on Wed, Jun 2 2010 2:31 PM

I'm getting this error code. Please advise.

BreathingGold wrote re: Error 24 and WordPerfect will not start
on Wed, Jun 2 2010 3:45 PM

I have WordPerfect which I have used since the beginning of computers and love. I am getting the Error 24 and have been following the CorelDraw forum since yesterday. I know this WPx4  is not a legit copy and I would really like to be legit without having to pay for the whole Office suite as I don't need all that stuff (I'm a writer - I only use WP not the other apps).  Do you have any idea how I can do this?

Thanks.

dmanleysr@verizon.net wrote re: Error 24 and WordPerfect will not start
on Thu, Jun 3 2010 11:39 AM

I have WordPerfect X4 and I am getting error 24 also. I tried downloading WordPerfect X5 trial. The address book is empty. What now??

ImpetuousRacer wrote re: Error 24 and WordPerfect will not start
on Thu, Jun 3 2010 3:32 PM

How do I migrate my QuickCorrect UWL file to X5 from X4? Renaming it did not work like it usually has in the past 6 or so versions. Is there a new trick?

ImpetuousRacer wrote re: Error 24 and WordPerfect will not start
on Thu, Jun 3 2010 9:43 PM

Figured it out.

The .UWL file location changed from the previous version from:

C:\Documents and Settings\username\My Documents\Corel User Files

TO THIS:

C:\Documents and Settings\username\Application Data\Corel\WordPerfect Office X5\WritingTools

almap wrote re: Error 24 and WordPerfect will not start
on Fri, Jun 4 2010 9:39 AM

I am getting Error 24 as of this morning.I purchased my X4 directly from the Corel website via the telephone, where I was sold a legitimate update since I was in the registry with earlier purchases. Using Windows 7.  So here is an exception to your assertion that all who are getting Error 24 are using "not legit" software.  

HeatherB wrote re: Error 24 and WordPerfect will not start
on Fri, Jun 4 2010 10:30 AM

All those that starting seeing 'Error 24' on June 1st have determined to be using a serial number not issued by Corel.  You can email wordperfectprodmgr@corel.com with your serial number to validate that you are having a separate issue.

boeingav8r wrote re: Error 24 and WordPerfect will not start
on Sat, Jun 5 2010 5:30 PM

We have WordPerfect10 on our Dell computer with Windows XP and very often when we try to print it locks up the printer and the computer. The best way to prevent this is to save to the desktop and print from there. Why is this???

Phil999 wrote re: Error 24 and WordPerfect will not start
on Wed, Jun 9 2010 4:58 AM

I too have error 24 on attempted startup of Wordperfect X4,  I have emailed all the numbers I have associated with this.

HeatherB wrote re: Error 24 and WordPerfect will not start
on Wed, Jun 9 2010 2:26 PM

Phil999 - where did you email the information (it wasn't received in wordperfectprodmgr@corel.com)

O F Jones wrote re: Error 24 and WordPerfect will not start
on Sun, Nov 21 2010 7:05 PM

I had the Word Perfect Office 12 loaded, and have used it for some time without any problem.  I have now gotten the Error 24 message,  and cannot access anything.  I have a "Product Authenticity Card"  with a serial number on it.  Please explain what has  happended and what I can do about it.  Should I just simply reinstall from the original discs all over.  

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