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  • WP X6 will not open or save files

    OS XP SP3 WP version: X6 16.0.0.427 Problem: cannot get to the "list files" window of WordPerfect. 1. Suddenly the open file command (using the icon on the tool bar or the File Open menu command) does not function: program bars at top of the desktop go from bright blue to a hazy blue. 2. File...
    Posted to General Feedback (Forum) by bill jr on Wed, Dec 26 2012
  • Quatro Pro X6 crashes on reset menu defaults

    Within a few days of installing the File and Edit columns have disappeared from my menu. Clicking on the Customize - Main Menu - Reset to Default cause the program to immediately stop. I can always re-install but was hoping for a fix.
    Posted to General Feedback (Forum) by fjbrad on Fri, Dec 14 2012
  • Re: WordPerfect X4 closes when opening second file

    It's for ANY second file and any first file. Essentially, WP will not tolerate having two files open at once. This happens all the time on my office computer. I tried it yesterday on my home computer and found that it happened frequently, but not quite always. If the second file was a page or so...
    Posted to General Feedback (Forum) by A. Joseph Ross on Wed, Feb 8 2012
  • WordPerfect X4 closes when opening second file

    I have WordPerfect X4, running under Windows XP Professional, with Service Pack 3. The problem happens on both my home computer, which is an IBM NetVista with 1 Gig RAM and on my office computer, which is a Dell Optiplex, also with 1G RAM. When I'm working on a file and I want to open an second file...
    Posted to General Feedback (Forum) by A. Joseph Ross on Mon, Feb 6 2012
  • Re: WP x5 crashing when saving to .doc or .docx - word

    A little difficult to say, although so far it has only happened with one file. I suppose what I could try is to load once again the .doc file I created in that roundabout waym WP will convert it to a wpd, and I could save it with a new name. That would be unlikely to show any corruption it seems to me...
    Posted to General Feedback (Forum) by ianinfrance on Mon, Dec 5 2011
  • Re: WP x5 crashing when saving to .doc or .docx - word

    Hi, I have had a similar problem, only I don't think I've used any specific WP features. Just an ordinary document in English. When I try to save it as a Word 97/2000 (etc) type file, the usual conversion in progress window flashes up for a second and then the program crashes and Windows 7 sends...
    Posted to General Feedback (Forum) by ianinfrance on Sun, Dec 4 2011
  • Word Perfect X4 crashes

    I am seeing an issue with multiple users where WordPerfect X4 crashes at launch. Working in an XP environment. When issue happens all user profiles seem to become corrupt in that Word Perfect will always crash and hang the PC when launched. However a newly created user profile can launch and use WP fine...
    Posted to General Feedback (Forum) by valhalla75 on Thu, Oct 20 2011
  • Cant find a help forum place so I will try this

    I am using Office X3 and have for several years. I have both 2 canon printers and both have been working until saturday when WP started to crash every time I tried to print. I use Vista on a Dell Laptop. i tried system restore, reinstalling printers, reinstalling WP, updating WP and still it crashes...
    Posted to General Feedback (Forum) by DundasSue on Mon, Oct 10 2011
  • WP x5 crashing when saving to .doc or .docx - word

    I have a document that uses several wordperfect features. I cannot saveas any word doc file. If I have a simple text only document I can saveas word2007. Just upgraded from WPversion 12 and the same file that crashes now could be saved as a word doc. Upgraded X5 for all support packs. Still crashing...
    Posted to General Feedback (Forum) by Lou Anne McKeefery on Fri, Jul 29 2011
  • Re: Incessant WordPerfect X5 Hangs and Crashes

    Re: Incessant WordPerfect X5 Hangs and Crashes; Reply to Barry MacDonnell in General Feedback Good afternoon, Barry. You asked: Are you saving Undo/Redo information with the document? (This seems indicated in WPLOOK's report.) See your Edit, Undo? Redo History. I never save this stuff with the document...
    Posted to General Feedback (Forum) by HSA on Mon, Jul 25 2011
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