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Download Insurance

Here's my registered products display:

Date Product Serial Number
 
2011-07-02 Software Download Insurance - backup services for
2011-07-02 ESD - WP X5 EN HOME AND STUDENT

BLAH BLAH

 

I can't for the life of me remember the details from the middle of last year, can someone please tell me whether I have download insurance, and, if I have, how in blazes I can use it?  I am leery of spending $19 on support.  I couldn't turn up much on this forum nor even via Google.  I must be the first person in the world to have a computer disaster wreck a software install.

I am unamused by Corel's reliance on vendor-nominated warranty periods to bite users for support.  Surely that sort of behaviour is unlawful in the U.S.A. and Canada.  It ill-becomes a company of Corel's standing ... moan shedog whine ... you get the picture.

2 Replies

  • Hi Jim!

    If you sign into your Corel account and scroll to the bottom of the page, there should be a link called 'See all Orders'.  You will be presented with a list of all of your Corel orders - click on the one for X5 Home and Student.  There should be a download link on this page which will allow you to re-download your application.

    Please let us know if this doesn't work for you...

    Thanks!

    ~Wendy

  • In reply to Wendy Cook:

    Silly me for not looking for Download Insurance in 'See All Orders' :)  I didn't even get that far on the page iirc.  I am very grateful for your help.  Every dollar counts these days.  Indeed, I'd be surprised if every dollar didn't count on all other days as well. :)

    Thanks once again,

     

    Jim