WP X6: Runtime Error on Windows 8 - General Feedback - WordPerfect Office - OfficeCommunity.com

WP X6: Runtime Error on Windows 8

I have just installed the trial of WP X6, and for the trial, I decided to have a clean install without importing my previous settings from X5. (I thought I could still do that later by uninstalling and then re-installing X6 with the import settings option selected in the installer.)

However, I am not able to run X6 successfully on my Windows 8 Consumer Preview installation. X5 runs wonderfully with Win8, but I cannot get X6 to work without this Runtime Error:

I know that Win8 CP is still a beta version of Microsofts's latest OS, but has anyone already had any success in running WP X6 under Win8, and what could I do to get rid of this error message?

7 Replies

  • hugorossi
    I know that Win8 CP is still a beta version of Microsofts's latest OS, but has anyone already had any success in running WP X6 under Win8, and what could I do to get rid of this error message?

    WordPerfect Office X6 currently does not support Windows 8, however you can work around this problem by renaming/deleting these three files:

    {InstallDir}\Programs\Skins\Presentations\Splash.png

     

    {InstallDir}\Programs\Skins\WordPerfect\Splash.png

    {InstallDir}\Programs\Skins\QuattroPro\Splash.png

     

    Where  {InstallDir}  is replaced with WordPerfect Office X6's install location, usually "C:\Program Files\Corel\WordPerfect Office X6".

    Note that, as a side effect of this workaround, splash screens will no longer be displayed when launching WordPerfect, Presentations or Quattro Pro.

    Edit: Please note, this issue has been fixed in Service Pack 1.  Downloading SP1 for WordPerfect Office X6 from Corel.com and installing it will solve the problem without the need to remove the files mentioned in this post. (Post edited by Pascal)

  • In reply to pascalc:

    Hi! This amazingly simple workaround works fabulously, and X6 now runs smoothly on my Windows 8 installation! Fantastic, thank you so much!

     

    ...and you know what? I can do quite well without the splash screens, if only the actual software works! Thanks again!

  • In reply to pascalc:

    Can you explain how to do this in greater detail? I'm not sure how to rename the files... and deleting them makes me reinstall them when I try to enter the program... I'm stuck with the runtime error and I need the program for school and work.. ASAP! Please help

  • In reply to alsatiap:

    If you download and install Service Pack 1 & 2 and Hot Patch 1 for WP X6, you don't have to use the workaround - they make WP X6 compatible with Windows 8.

    Download from here: http://www.corel.com/corel/pages/index.jsp?pgid=800161&ppid=5000001

  • In reply to hugorossi:

    Thank you so much ^_^

  • In reply to hugorossi:

    Thanks so much for this information. Of course, it solved my problem, which was the same problem described in an earlier post by another member.