PDF Fusion - Acrobat 11 files are unreadable

Hello - I am new to the forum and hope I am writing this in the right place.

I have been using PDF Fusion successfully for quite some time and find it generally works well.

Someone I work regularly with has recently switched to Acrobat 11. When I receive files from her created with this new version of Acrobat they are unreadable in Fusion (only a few characters of the text are visible). The files are not corrupted as they are fully readable in both Acrobat reader and Nitro reader.

I have updated PDF Fusion to Version 1.11 (build 12/04/25:21:00:00) but this makes no difference.

Hope someone has an answer for this issue. I want to keep on using Fusion only will not be able to if this issue persists.