Crashing when opening files or inserting

If I open WP X5, then attempt to open a file to work on, be it a letterhead or ongoing project, the program stalls, then crashes and windows asks if I want to report it (which I don't because they probably caused it in the first place).  Same with attempting to insert any graphic.

This happened a few years ago with WP12, I did some housekeeping cleaning chores on the computer and the problem went away.  This time no soap.  I can go to my directory and open the file, which opens WP for me but I cannot insert anything and I work with graphics in my projects, it's my living.  Now I am dead in the water.  Am running on Windows XP, latest version with SP3.  Suggestions?