Download Insurance

Here's my registered products display:

Date Product Serial Number
 
2011-07-02 Software Download Insurance - backup services for
2011-07-02 ESD - WP X5 EN HOME AND STUDENT

BLAH BLAH

 

I can't for the life of me remember the details from the middle of last year, can someone please tell me whether I have download insurance, and, if I have, how in blazes I can use it?  I am leery of spending $19 on support.  I couldn't turn up much on this forum nor even via Google.  I must be the first person in the world to have a computer disaster wreck a software install.

I am unamused by Corel's reliance on vendor-nominated warranty periods to bite users for support.  Surely that sort of behaviour is unlawful in the U.S.A. and Canada.  It ill-becomes a company of Corel's standing ... moan shedog whine ... you get the picture.